Verbal communication is spoken language, which is often spontaneous and accompanied by a demonstration of a process. We may repeat out sentences on requests or explain them in another perhaps simpler way, if necessary. The spoken word is usually face to face which may allow the speaker to ask questions. In verbal communication we can use stress, tone, and the modulation of the voice to express different meanings. Spoken language can also include laughter, sighs and long expressive pauses to produce additional meaning. Speech includes many “ums” and “you knows” and other filler phrases for thought. When something has been said it cannot be taken back. Speech established a relationship between the skilled speaker and their audience and is a particularly good tool for persuasion.
Written communication requires more thought and planning, and is often expressed in rather more formal terms, the ideas are more structured and better organized with suitable examples included. Written words can be read several times which will aid their understanding, but they may need to include lengthy explanations – especially if they include a description of a process or set of instructions. Written communication is one-way, and the reader is not usually able to make immediate reference to the writer to ask for more explanation or further examples. Although written language may be more exact and well structured, it will not allow the reader to fully appreciate the feelings and attitudes of the writer at first hand, as the spoken word does. The role of punctuation is to allow for expression and emphasis. Most writers make several copies of document and carefully proofread and edit their work to eliminate errors. Writing is a better form of communication for recording facts and ideas. Texts can be longer and more complicated in content as they can be studied later.
Sign language is a system of hand movements and gestures which represent words and ideas. Native North Americans used sign language to communicate between tribes which had different languages. Today, there are different forms of it being used all over the world, mostly by deaf. There is no one international sign language, and even in Slovakia, sign languages differ from region to region.
A certain type of communication is sometimes kissing and hugging. People usually only kiss someone on the mouth if they are having a romantic relationship. Parents and children will also kiss each other on the cheek or forehead. People also sometimes kiss each other on the cheek in order to greet each other or say goodbye. It is fairly common for people, when they are kissing someone on the cheek, not to actually kiss them, but instead make a kissing movement, next to their cheeks. It is unusual for men to kiss each other.
Sometimes symbols or even colors can communicate without any words being used at all. Owls, for instance, represent wisdom in English speaking countries, so there´s often one on educational materials or school signs. In most western countries, black is the color of death, so if there´s a black flag hanging outside a building, everybody knows someone died there. In many Asian countries, white is the color of death.
Because of developments of technology, there are new forms of communication almost every day. How we communicate verbally has changed over the last decade. The older generation used to just live with home phones, faxes and maybe walkie-talkies, but the average child today text messages his friends using his mobile phone, surfs the internet to find information for school and emails foreign friends half world away. It is very common to see people speaking, laughing, or arguing into a small box. Sometimes they seem a little crazy. Some people spend hours chatting with “friends” in internet chat rooms, without ever hanging met them. If some people consider these new ways of communication a necessity of modern life, others feel rather limited, like they have lost their time and privacy.
1. How do people from different cultures communicate with each other?
2. How can speaking the same language bring people together?
3. What motivates people to learn an internationally shared language?
4. What motivated people to learn a language that no one else speaks?
5. Do you communicate more with your family or with your friends?
6. What is the impact of technology on face-to-face communication?
7. Should a standard communication protocol be followed when communicating online?
8. How can we prevent cyber bullying?
9. Give some ideas on how to communicate effectively.
10. Talk about the role of parents in developing the communication skills of their children.
A friend of yours has to write an article about modern forms of communication. He has asked you to help him because you are familiar with the topic. What would you recommend to him? Talk about the advantages and disadvantages of the suggested ways.
You are very shy and have problems phoning. Say what you would do if while phoning to your best friend, you discovered that you´re speaking to someone you don´t know. Explain what you would do if:
- You called the wrong number,
- The line was engaged,
- The person who answered did not speak the languages you do,
- It was a bad line and the person could not hear very well.
What are people in pictures talking about? Can you tell?
1. Obrázky - www.google.com
2. Bérešová J. a kol. (2008) Nová maturita z angličtiny - Vyššia úroveň B2
3. Kálaziová I. (2019) Úspešná maturita - Anglický jazyk - úroveň B2
4. Bérešová J. (2005) Nová maturita - Anglický jazyk - Interná časť
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